Parent Hub and the Parent Portal (iSAMS)

New Parent Portal Account Registration
The school sends an email to new parents containing a registration code and password to create an account on the Parent Portal System for the first time aft...
Fri, 23 Sep, 2022 at 11:58 AM
Parent Portal Locked Account
Your Parent Portal account may become locked if you try to enter the incorrect password too many times. The account will remain locked out for approximatel...
Sat, 3 Apr, 2021 at 10:24 AM
Additional Parent Portal Accounts
It is possible for a family at DBIS to have more that one account at the school. When a family first joins, the school office sends a letter containing a r...
Sat, 3 Apr, 2021 at 10:21 AM
Reset Parent Portal Password by Parents
If you were wish to reset your password, you can change it by following the link on the bottom of the front page of the Parent Portal login page (see red bo...
Thu, 13 Jan, 2022 at 3:00 PM
iParent App First Time Login
When parents first download the iParent App onto their mobile devices, please use the same login details as registered in the Parent Portal. And when th...
Sat, 3 Apr, 2021 at 10:24 AM
iParent App - Documents and Weblinks
Documents and guides that are useful to parents can be found either as downloadable PDFs in the Documents section or as Google links in the Weblinks sectio...
Sat, 3 Apr, 2021 at 10:25 AM
HTTP Status Error 500 Message on Mobile Phone
Some parents have been having problems when trying to access the Parent Portal (https://parents.dbis.edu.hk) on their mobile phones through Safari or Androi...
Sat, 3 Apr, 2021 at 10:26 AM
Parent Portal - Finding a Student's Document
Documents containing specific information about a student are uploaded to the Parent Portal from time to time. To find your child's document. ...
Sat, 3 Apr, 2021 at 10:26 AM
How to access the shared logins and passwords for DBIS' online resources
There is a table of the common logins and passwords for the school’s online resources that are not specific for each child but are general logins. Pleas...
Thu, 13 Jan, 2022 at 3:09 PM
How to access the Parent Hub
The DBIS Parent Hub does NOT require a login. It holds 90% of information parents need to a day-to-day basis. It has the school calendar, bulletins ...
Thu, 13 Jan, 2022 at 3:31 PM