If you were wish to reset your password, you can change it by following the link on the bottom of the front page of the Parent Portal login page (see red box).
Please note passwords must be as follows:
- At least 12 characters long.
- Must contain 3 of the 4 character types:
- English uppercase characters (A-Z),
- English lowercase characters (a-z),
- Numeric characters (0-9),
- Non-alphanumeric character (!, $, %, #).
If you require any further help, please either email helpdesk@dbis.edu.hk or complete the helpdesk form on https://hub.dbis.edu.hk/helpdesk.